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News
D.W.P. Case Study Cooper Carter Claremont are proud to be featured on the DWP (Department for Work and Pensions) Website in recognition of the adjustments we have made to our premises and working practices to assist clients with disabilities. In an extract from the site Karen Goldsmith, Office Manager, says: “Lots of businesses think that making reasonable adjustments will be difficult and expensive. This doesn’t have to be the case. If your business is on the second floor it’s not about thinking how people who use a wheelchair can get up the stairs, it’s about finding an alternative. Turning one of our ground floor rooms into a meeting room not only enables people who use a wheelchair to use our service – it has also benefited the whole company by providing more meeting space.” Click the link below to view the whole case study: http://www.dwp.gov.uk/employers/dda/real-legal.asp Conveyancing Operation Moves to Hailsham Sussex Solicitors Cooper Carter Claremont are consolidating their conveyancing operations under one roof. Malthouse Conveyancing, which has operated from offices in Willingdon for the last seven years, will move to 1 North Street, Hailsham, later this month where it will be incorporated within Sussex Conveyancing division under the general Cooper Carter Claremont umbrella. The move comes ahead of system changes likely to take place next year. Cooper Carter Claremont principal Adrian Carter, who will head the reconstructed property transfer department, said: “The forthcoming introduction of home information packs and electronic conveyancing will bring changes and fresh opportunities to the profession. “It is important that I am able to more closely monitor and supervise an increasing workload. This will be easier for me to do from one location rather than two.” “I hope the move will also be more convenient for our conveyancing clients, many of whom also use our firm for other services. They’ll now be able to find all the expertise they need in one location.” The Willingdon conveyancing office will close on 12th April and reopen at Hailsham on 18th April. The existing Malthouse phone number, 01323 505405, will be retained alongside the existing Sussex Conveyancing number 01323 847511. For further information contact Adrian Carter on 01323 847511 Special Access Facilites We now have an interview room at our Hailsham offices, on the ground floor, which is easily accessible to wheelchair users or to anyone with limited mobility. If you require this service please ring the doorbell at the front of the building or telephone for an appointment and our Reception staff will happy to assist you. We also offer a home visiting service for clients who are unable to attend our offices. Please note we will provide all printed documentation in a larger font upon request. Cooper Carter Claremont plans to develop a new disabled access interview room on the ground floor at our Hailsham site. Work is due to start in February 2005 and will hopefully be ready for use in the Summer of 2005. In the meantime we offer a home visiting service for those unable to attend these offices. Investor in People Recognition
Ruth Spellman, Chief Executive of Investors in People UK comments, "Putting people development at the heart of every function is the most cost-effective decision a business can ever make. Employees are central to business success so it is vital for staff to be skilled, flexible and motivated; this can be achieved through planned and consistent training and development. The Investors in People framework ensures that if you look after your inputs the outputs will look after themselves." The Standard is based on four key principles for people development: commitment to develop employees to achieve business goals and targets; planning to review training and development needs required in context of the business; action to assure relevant steps are taken to meet training and development needs; and evaluation to measure the outcomes of training and development for individuals and the organisation. Research conducted among recognised Investor in People organisations has shown that 80 per cent have increased levels of customer satisfaction and 70 per cent have improved their competitive edge and productivity. (Source: Building Capability for the 21st century. CREATE 1999) |
Cooper Carter Claremont Solicitors have been recognised as an Investor
in People organisation after achieving the Standard at the end of
June 2002. Cooper Carter Claremont embraces a commitment to training
and development and looks forward to the bottom-line benefits that
improved people performance delivers.
"We are fully committed to developing workforce skills in order
to achieve our wider business aims and objectives within our service
sector. We have used the Investors in People planning process to
address our needs and have now implemented a training and development
programme. We will consistently evaluate this to ensure our workforce
has the most up-to-date skills in order that we build on our success" commented
Adrian Carter, Principal.